MPT Mobility unit teams up with Shell for nationwide roadside assistance

Shell Pilipinas Corp. (Shell) partnered with AACI (Assist and Assistance Concept Inc.), a business division of MPT Mobility to enhance road safety and security for motorists in the Philippines. 

The partnership between Shell and ACCI aims to provide 24/7 nationwide towing and minor roadside assistance exclusively for members of the Shell Go+ program.

Recognizing the unpredictable nature of road travel, the initiative underscores the importance of having reliable assistance during emergencies such as car breakdowns or accidents. AACI, under MPT Mobility’s umbrella of smart mobility solutions, offers essential safety and security measures for motorists.

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“Combining AACI’s operational expertise and MPT Mobility’s capabilities in enhancing the human experience, our clients will benefit from a holistic mobility ecosystem aimed at improving customer satisfaction,” said Ronald Carrillo, head of AACI. 

Round-the-clock emergency hotlines

Shell Go+ members can now enjoy the added benefit of free roadside assistance through AACI, solidifying Shell’s commitment to prioritizing customer safety and satisfaction.

“Through our partnership with AACI, our Shell Go+ members can be reassured of worry-free travel through convenient, reliable, and innovative access to emergency roadside assistance solutions,” said Arvin Obmerga, marketing manager for Shell Mobility Philippines.

The partnership promises round-the-clock emergency hotlines staffed by highly trained technical coordinators, facilitating hassle-free roadside assistance and minor on-site repairs nationwide. Services include battery boosting, tire changes, fuel delivery, and towing, with end-to-end monitoring until the vehicle reaches a service center. Crane services for vehicle recovery are also available, extending assistance beyond typical roadside scenarios.

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