It never fails — you’re almost to your next appointment when you run out of gas or get a flat tire. roadside assistance can help you out in both situations. You might even have the service already, free of charge.

Roadside assistance coverage helps drivers when they can’t get their car back on the road. Whether you lost the car key, ran out of gas or need your car towed, having a roadside assistance plan can get you out of more than one emergency situation.

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What does roadside assistance cover?

Roadside services vary depending on the company, but often include:

Winching, which is pulling a car with a chain or rope if it’s stuck in snow, ice or mud.

With a roadside assistance plan, you typically pay a monthly or annual fee for coverage. Then, when you need help, you can get services at no extra charge or at a discount.

Another option is to pay per incident for roadside coverage. Instead of paying every month whether you use the service or not, you can pay when (and if) you need help.

Choosing a roadside assistance plan

Roadside assistance might be available through your:

Membership in AAA or other organization.

Some options are pricier than others, but don’t base your decision solely on cost. All roadside assistance plans are not the same, so be sure to ask these questions:

How much does this plan cost, and what does it include? Are there any additional fees?

Roadside assistance can cost anywhere from $5 to more than $100 a year — or it might be a free perk from your credit card company or new car manufacturer.

You may have additional expenses beyond this base price for certain services. For example, your plan might cover fuel delivery but require you to pay for the gas. Some policies also limit the number of manual labor hours or how many miles a car can be towed before you’re charged an extra fee.

How many service claims can you have each year?

A few policies allow unlimited service calls, but many will cover only four claims per year. After that, you can usually still get help by paying an additional fee. But if you have too many claims, some companies might not offer you roadside assistance coverage in the future.

Are you covered if you’re not in your own car?

While insurance companies and car manufacturers generally provide service based on the car, membership organizations such as AAA cover the individual. This means you can call for help if your friend’s car breaks down while you’re along for the ride.

Does the policy extend to others?

Membership organizations usually allow you to add household members for an additional fee. Some plans through cell phone companies provide coverage based on whoever has the enrolled device. For example, if your friend borrows your enrolled cell phone and needs roadside assistance, the incident would be covered even if you’re not there.

Will service claims affect your car insurance rates?

If you buy roadside assistance coverage through your auto insurance company, excessive claims could affect your rates. As long as you use the plan only for occasional emergencies, you likely won’t see your rates rise. However, some companies may increase your rates if you have a large number of emergency road claims.

Your car insurance rates won’t be affected if you use roadside assistance from a different source, such as AAA or a credit card company.

See what you could save on car insurance

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Where to get roadside assistance

If you want to buy a roadside assistance plan, think carefully about where you want to purchase it. We’ve detailed several options below to help you determine what method is best for you.

Auto insurance company

Auto insurers generally offer roadside assistance as an optional coverage, but it may be available only if you buy comprehensive and collision insurance. The amount of incidents covered per year varies by insurer, so make sure to ask your insurance representative for more details.

While not all insurers offer roadside assistance, many do, including:

Allstate: You can add roadside assistance to your insurance policy starting at $25 a year per car. If you don’t have an Allstate policy or prefer a membership that includes additional services, there are two to choose from, ranging from $89 to $164 a year. Depending on membership level, the policy includes five to seven service calls a year. If you don’t want to commit to a plan, Allstate has a pay-per-use option starting at $119 a tow.

Erie: Coverage costs about $5 a year per car and is available only if you have comprehensive or collision insurance. Benefits include towing to the nearest service garage, plus 20 miles.

Farmers: Coverage costs vary by state and policy.

Geico: Roadside assistance starts at $14 a year per car, including lockout services up to $100.

Progressive: Coverage includes benefits such as towing services anywhere within 15 miles or to the nearest repair facility.

State Farm: Roadside assistance varies by policy. State Farm also offers pay-per-incident coverage.

AAA and other member organizations

Membership organizations can be pricier than other roadside assistance options, but they come with benefits you typically won’t find in other types of plans. With an organization like AAA or Better World Club, you can get emergency road benefits plus perks like assistance in booking travel and discounts on hotels, car rentals and movie tickets.

Both AAA and Better World Club offer different membership tiers. Better World Club, which focuses on environment-friendly values, costs $61.95 a year for a basic plan and $99.95 for a premium plan. AAA membership costs differ depending on tier and location, but pricing can range from around $65 to about $125 a year.

These plans often include four service calls per year but may vary by company and membership tier. Both companies let you add people who live in your household for an additional fee.

AAA and Better World Club are not the only membership organizations that include roadside assistance. For instance, if you own a recreational vehicle and care more about camping discounts than travel, Good Sam Club, which caters to RV owners, might be a better fit for you. Good Sam offers auto-only coverage at $49.95 a year, and packages for auto and RV ranging from $64.95 to $119.95.

Car manufacturer

You may already have free roadside assistance coverage if you’ve recently purchased a new vehicle. Some car manufacturers automatically include it when you buy a new car. Coverage is usually limited to a certain number of years or miles. Here are a few examples.

	Free, up to 60,000 miles or five years
	Most vehicles can receive three months of free OnStar coverage, which includes roadside assistance
	Free roadside assistance for the first five years
	Free coverage for the first two years, with unlimited mileage
	Free for the first three years or 36,000 miles. Certified pre-owned vehicles receive two years of free coverage when the original coverage expires or when the certified pre-owned vehicle is sold

Cell phone company

Some cell phone companies, including Verizon and AT&T, also provide emergency road service coverage.

A Verizon plan costs $4.99 a month per phone line for four claims a year. The maximum benefit per incident varies depending on the service provided. For example, winching is provided up to a $100 service limit. If you're a Verizon customer but don't have an emergency roadside plan, you'll pay $89.95 per incident.

AT&T charges $2.99 a month for coverage, and the first month is free. You are limited to four service events a year, up to a $75 maximum benefit per incident.

Both companies provide roadside assistance through Signature Motor Club, a subsidiary of Allstate, and allow anyone to use this service if they have the enrolled device with them at the time of need.

Credit card company

If you have a Mastercard or Visa credit card, you may already have access to roadside assistance. Some of these cards provide pay-per-incident coverage, which means you’ll pay each time you use the service but won’t be charged anything if you never use this benefit. There’s no monthly or annual fee for this type of roadside assistance, although there may be an annual fee for the credit card itself.

Visa and Mastercard offer roadside dispatch at varying rates based on the specific card you have. For example, Visa Signature credit cards generally charge $79.95 per incident, with no limit to how many times you use it.

Do you need roadside assistance coverage?

Whether you want to buy a roadside assistance plan is a personal choice. If you only drive short distances or have coverage automatically through your car manufacturer or credit card company, you might not want to spring for the extra protection. And if you barely use roadside assistance, then you might be comfortable paying out of pocket on those rare occasions.

Still, depending on your situation, an emergency road service plan can help ease anxiety and save you money in the long run. It might be worth it if you:

Have an upcoming road trip.

Want the additional benefits a membership organization offers.

Prefer the convenience of having coverage.

Aren’t familiar with service garages or car mechanics.

Credits

COLUMBIA − It was a freezing start to the work week on Monday. According to KOMU 8's First Alert Weather team, freezing rain began overnight and continued into the early parts of Monday morning, causing slick roads and sidewalks.

Layers of ice could be seen on most surfaces, including cars, roads and sidewalks, which made for hazardous morning and afternoon commutes. 

As drivers braved the cold and slippery streets, roadside assistance crews faced significant backups in services.

Chad Slate, manager of I-70 towing and Recovery, said response times were taking up to three times longer than normal. A typical response time for towing crews to get a stranded driver help is 15 minutes, according to Slate. However, if someone made a call for service on Monday morning, it took approximately 45 minutes.

"Roads are not good. If you don't have to drive on them, simply don't," Slate said. "If you have to drive on them, take plenty of time and go very slow."

The roads with the most calls for service were Interstate 70 and Highway 63, Slate said. A KOMU 8 News camera captured an SUV parked in a ditch between the Broadway and Stadium Boulevard exits on Highway 63 with its driver-side airbag deployed and severe damage to the front bumper.

"Don't panic. You don't want to necessarily slam on the brakes. Take your foot off the gas, try to steer into the direction of the skid," AAA Missouri spokesperson Nick Chabarria said. "A lot of people want to turn the wheel in the opposite direction to try and straighten out, but you're only going to be fighting the ice."

Roadside assistance crews are still dealing with the cold and snow storms the Midwest region faced last week. AAA's calls for service, like for slide-offs in the snow and dead batteries in frigid temperatures have increased up to 80% last week, according to Chabarria.

Both Chabarria and Slate agreed that safety is the number one priority, for crews and drivers hitting the roads during icy conditions. 

The winter weather advisory issued by the National Weather Service is set to expire at 3 p.m. Monday.

Credits

Aviation Ordnanceman 2nd Class Isaiah Mercado is no stranger to high-stress scenarios. As a Navy armament weapons support equipment technician with Navy Munitions Command Atlantic Detachment Patuxent River (NMCLANT DET Pax) his duties include supporting both air- and surface-launched weapons by performing intermediate level maintenance on both peculiar and common ordnance handling and transportation equipment. Maintaining the equipment that transports explosive ordnance requires a strong nerve, so it is no surprise that he was able to coolly and calmly act when he came across a vehicle collision shortly after 10 a.m. Sunday, April 7.

Driving with his wife, Mercado saw the scene of the collision involving a motorcycle and a compact SUV at Three Notch Road and Tom Hodges Drive in Hollywood, Maryland. Realizing he was the first on scene he went into action without a second thought.

“It was just a natural instinct to stop,” recounted Mercado. “As soon as I saw the accident my first thought was to get there as fast as I could and help out the victims.”

Telling his wife to call 911, he assessed the scene and began to check all parties for injuries. Finding the driver of the SUV responsive and able to talk, she asked Mercado to check on her child in the backseat.

“The child was in the back unconscious from the collision,” said Mercado, going through the scenario play-by-play. “I started to ask if she can hear me or move at all. I checked for a pulse and told the mother her daughter was still alive and with a pulse. My next step was to check on the motorcyclist and I was asking if he could hear me and then I tapped him a couple times and got no response.”

Mercado was then joined on the scene by an off-duty St. Mary’s County Sheriff’s Deputy, who began to assist with the injured as well, freeing Mercado to check back on the unconscious child in the SUV.

“My wife handed me the phone since I had a better understanding being in the car and getting a triage done on those involved,” said Mercado. “I told the 911 operator my guess on the age of the two unconscious people and told them I checked for a pulse on the little girl. The off-duty sheriff asked me to help stabilize the girls’ neck and he took over the call to the dispatcher.”

Joined by a third passerby, Mercado enlisted her with helping the driver out of the SUV.

“I told her she needs to get the mom and take her out the car because I didn’t want her to see her child like this,” said Mercado. “After that the first responders came and asked us if we needed a collar for the child’s neck, then went off to get one and our next focus was to get her out of the car.”

Mercado’s initial assessment of the scene made it clear that the SUV’s door buckled in the collision with enough force to roll the SUV’s frame onto the child’s booster seat, making it difficult to remove her from that side of the vehicle.

“I told them I can just carry her out from the car,” said Mercado. “I unbuckled her and then cradled her and scooted out of the car then carried her to the gurney. They then asked for her name, so I went to the mother and asked her for it. After I got it, I proceeded back to the area where they were tending to her and called her by her name to get a response.”

Tragically, despite the efforts of Mercado and first responders who began CPR, the motorcyclist was pronounced dead at the scene. The woman and child were transported by ambulance to St. Mary’s Hospital and flown by Maryland State Police to separate hospitals for further care.

For those who know Mercado, his actions that day speak volumes to his character.

“AO2’s ability to jump into a scene and render aide without a moment’s hesitation is exactly why he’s a trusted leader on our team,” said Senior Chief Aviation Ordnanceman Paul Nelson, Senior Enlisted Advisor for NMCLANT DET Pax. “I have no doubt his speed, cool head, and competent actions prevented further loss of life in a difficult situation, and I am incredibly proud have him as a member of NMCLANT DET Pax.”

NMCLANT DET Pax is responsible for providing Fleet Ordnance Support (FOS) to local customers as well as designated research and development projects in support of test and evaluation of fixed and rotary wing aircraft. DET Patuxent River functions as the principle point of contact for explosive ordnance facility oversight and sustaining stock points assigned; to provide quality and responsive ordnance material handling, technical, material support to the Fleet and other customers in the areas of retail ammunition management; and to manage and operate explosives ordnance facilities at NAS Patuxent River.

Credits

Photo By Chief Petty Officer Patrick Gordon | PATUXENT RIVER, Maryland (April 19, 2024) – Aviation Ordnanceman 2nd Class Isaiah Mercado of Navy Munitions Command Atlantic Detachment Patuxent River rendered life-saving care to injured motorists following a vehicle collision in Hollywood, Maryland April 7.

Aviation Ordnanceman 2nd Class Isaiah Mercado is no stranger to high-stress scenarios.

As a Navy armament weapons support equipment technician with Navy Munitions Command Atlantic Detachment Patuxent River (NMCLANT DET Pax) his duties include supporting both air- and surface-launched weapons by performing intermediate level maintenance on both peculiar and common ordnance handling and transportation equipment.

Maintaining the equipment that transports explosive ordnance requires a strong nerve, so it is no surprise that he was able to coolly and calmly act when he came across a vehicle collision shortly after 10 a.m. Sunday, April 7.

Driving with his wife, Mercado saw the scene of the collision involving a motorcycle and a compact SUV at Three Notch Road and Tom Hodges Drive in Hollywood, Maryland. Realizing he was the first on scene he went into action without a second thought.

“It was just a natural instinct to stop,” recounted Mercado. “As soon as I saw the accident my first thought was to get there as fast as I could and help out the victims.”

Telling his wife to call 911, he assessed the scene and began to check all parties for injuries. Finding the driver of the SUV responsive and able to talk, she asked Mercado to check on her child in the backseat.

“The child was in the back unconscious from the collision,” said Mercado, going through the scenario play-by-play. “I started to ask if she can hear me or move at all. I checked for a pulse and told the mother her daughter was still alive and with a pulse. My next step was to check on the motorcyclist and I was asking if he could hear me and then I tapped him a couple times and got no response.”

Mercado was then joined on the scene by an off-duty St. Mary’s County Sheriff’s Deputy, who began to assist with the injured as well, freeing Mercado to check back on the unconscious child in the SUV.

“My wife handed me the phone since I had a better understanding being in the car and getting a triage done on those involved,” said Mercado. “I told the 911 operator my guess on the age of the two unconscious people and told them I checked for a pulse on the little girl. The off-duty sheriff asked me to help stabilize the girls’ neck and he took over the call to the dispatcher.”

Joined by a third passerby, Mercado enlisted her with helping the driver out of the SUV.

“I told her she needs to get the mom and take her out the car because I didn’t want her to see her child like this,” said Mercado. “After that the first responders came and asked us if we needed a collar for the child’s neck, then went off to get one and our next focus was to get her out of the car.”

Mercado’s initial assessment of the scene made it clear that the SUV’s door buckled in the collision with enough force to roll the SUV’s frame onto the child’s booster seat, making it difficult to remove her from that side of the vehicle.

“I told them I can just carry her out from the car,” said Mercado. “I unbuckled her and then cradled her and scooted out of the car then carried her to the gurney. They then asked for her name, so I went to the mother and asked her for it. After I got it, I proceeded back to the area where they were tending to her and called her by her name to get a response.”

Tragically, despite the efforts of Mercado and first responders who began CPR, the motorcyclist was pronounced dead at the scene. The woman and child were transported by ambulance to St. Mary’s Hospital and flown by Maryland State Police to separate hospitals for further care.

For those who know Mercado, his actions that day speak volumes to his character.

“AO2’s ability to jump into a scene and render aide without a moment’s hesitation is exactly why he’s a trusted leader on our team,” said Senior Chief Aviation Ordnanceman Paul Nelson, Senior Enlisted Advisor for NMCLANT DET Pax. “I have no doubt his speed, cool head, and competent actions prevented further loss of life in a difficult situation, and I am incredibly proud have him as a member of NMCLANT DET Pax.”

NMCLANT DET Pax is responsible for providing Fleet Ordnance Support (FOS) to local customers as well as designated research and development projects in support of test and evaluation of fixed and rotary wing aircraft. DET Patuxent River functions as the principle point of contact for explosive ordnance facility oversight and sustaining stock points assigned; to provide quality and responsive ordnance material handling, technical, material support to the Fleet and other customers in the areas of retail ammunition management; and to manage and operate explosives ordnance facilities at NAS Patuxent River.

Photo By Chief Petty Officer Patrick Gordon | PATUXENT RIVER, Maryland (April 19, 2024) – Aviation Ordnanceman 2nd Class Isaiah Mercado of Navy Munitions Command Atlantic Detachment Patuxent River rendered life-saving care to injured motorists following a vehicle collision in Hollywood, Maryland April 7.

roadside assistance After Tragic Crash in Hollywood" st_url="https://smnewsnet.com/archives/532680/patuxent-river-sailor-commended-for-providing-life-saving-roadside-assistance-after-tragic-crash-in-hollywood/">

This entry was posted on April 22, 2024 at 2:08 am and is filed under All News, Community, County, Department of Defense, Fire & Rescue, Law Enforcement, St. Mary's News, Top News, z 600X120 Top Ad Bottom, z 600X120 Top Ad Top. You can follow any responses to this entry through the RSS 2.0 feed.

Credits

Legislation has been passed to improve safety for mechanics at roadsides. Photo: RAA.

Next time you see a stationary Royal Automobile Association of South Australia (RAA) roadside assistance vehicle on the side of the road with its amber-coloured hazard lights flashing, you will be required to slow down to 25 km/h as you pass.

The new rule is part of legislation passed last week by the South Australian Parliament in an effort to improve safety for roadside assistance mechanics in the state and is an extension of existing legislation that protects frontline emergency services workers.

The government says RAA workers attend more than 950 callouts a day in the state, with an increasing number on high-speed arterial roads where workers and drivers and passengers waiting at the roadside are particularly vulnerable.

It says the RAA has reported 20 safety incidents caused by cars driving past breakdowns without due care in the past four years, including five incidents in which service vans were hit by a car or motorcycle, and seven where traffic cones were knocked over or dragged down the road by passing vehicles.

Drivers who fail to slow down to 25 km/h are liable for fines and demerit points based on the level of speeding, and court penalties of up to $2500 may apply.

Minister for Infrastructure and Transport and Minister for Energy and Mining Tom Koutsantonis said the extension of the rules to RAA workers was a commonsense measure that protected the people who helped motorists when car troubles struck.

“A vehicle breakdown is not only inconvenient, it can also create an unsafe situation for the driver and their passengers, as well as the professionals who come to help,” he said.

“While roadside workers do what they can to make the breakdown site safe and keep everyone at a safe distance, inattentive driving – and going past too fast – can have dire consequences for all.

“When you see an RAA patrol van flashing amber lights and traffic cones at the roadside, please slow down and adhere to the reduced speed limit,” he added. “Workers might be out of sight, underneath the vehicle working on a repair or changing a tyre – and there may also be small children nearby waiting with their family to get back on the road.”

Australian Manufacturing Workers Union Assistant State Secretary Stuart Gordon congratulated the SA Government for recognising the need to ensure all roadside workers are safe doing their job.

“The members of the AMWU in the RAA have been campaigning for 20 years to see these reforms introduced after a roadside worker was nearly killed by a driver who hit a roadside assistant vehicle in 2003,” he said.

“A majority of other states have had these laws in place for a number of years, and these changes now ensure that roadside workers in South Australia have the same protections.”

The speed limits for passing roadside assist vehicles in NSW, Victoria, Queensland, Western Australia, Tasmania, and the ACT require drivers to slow to 40 km/h, although in some states such as NSW this only applies if the normal speed limit is 80 km/h or lower.

RAA Senior Manager Safety & Infrastructure Charles Mountain said almost every South Australian motorist would have a story about when they were rescued at the roadside by an RAA patrol.

“No-one chooses when or where they break down, and we welcome any measure that helps keep our patrols, members and the community safe at the roadside,” he said.

“We’ve seen dozens of near misses and our patrol vans have been hit five times over the last several years, so it’s only a matter of time before someone is seriously injured or killed.

“This is not just about keeping our patrols safe, but also our 820,000 members and the rest of the South Australian community who might need a tow or other assistance.”

Credits

roadside assistance" class="wp-image-1108946" srcset="https://i0.wp.com/thebaynet.com/wp-content/uploads/2024/04/1000w_q9534567uygfd.jpg?w=1000&ssl=1 1000w, https://i0.wp.com/thebaynet.com/wp-content/uploads/2024/04/1000w_q9534567uygfd.jpg?resize=300%2C214&ssl=1 300w, https://i0.wp.com/thebaynet.com/wp-content/uploads/2024/04/1000w_q9534567uygfd.jpg?resize=768%2C548&ssl=1 768w, https://i0.wp.com/thebaynet.com/wp-content/uploads/2024/04/1000w_q9534567uygfd.jpg?resize=400%2C286&ssl=1 400w, https://i0.wp.com/thebaynet.com/wp-content/uploads/2024/04/1000w_q9534567uygfd.jpg?resize=706%2C504&ssl=1 706w, https://i0.wp.com/thebaynet.com/wp-content/uploads/2024/04/1000w_q9534567uygfd.jpg?w=370&ssl=1 370w" sizes="(max-width: 780px) 100vw, 780px" data-recalc-dims="1"/>Aviation Ordnanceman 2nd Class Isaiah Mercado of Navy Munitions Command Atlantic Detachment Patuxent River rendered life-saving care to injured motorists following a vehicle collision in Hollywood, Maryland April 7.

NAVAL AIR STATION PATUXENT RIVER, Md. – Aviation Ordnanceman 2nd Class Isaiah Mercado is no stranger to high-stress scenarios. As a Navy armament weapons support equipment technician with Navy Munitions Command Atlantic Detachment Patuxent River (NMCLANT DET Pax) his duties include supporting both air- and surface-launched weapons by performing intermediate level maintenance on both peculiar and common ordnance handling and transportation equipment. Maintaining the equipment that transports explosive ordnance requires a strong nerve, so it is no surprise that he was able to coolly and calmly act when he came across a vehicle collision shortly after 10 a.m. Sunday, April 7.

Driving with his wife, Mercado saw the scene of the collision involving a motorcycle and a compact SUV at Three Notch Road and Tom Hodges Drive in Hollywood, Maryland. Realizing he was the first on scene he went into action without a second thought.

“It was just a natural instinct to stop,” recounted Mercado. “As soon as I saw the accident my first thought was to get there as fast as I could and help out the victims.”

Telling his wife to call 911, he assessed the scene and began to check all parties for injuries. Finding the driver of the SUV responsive and able to talk, she asked Mercado to check on her child in the backseat.

“The child was in the back unconscious from the collision,” said Mercado, going through the scenario play-by-play. “I started to ask if she can hear me or move at all. I checked for a pulse and told the mother her daughter was still alive and with a pulse. My next step was to check on the motorcyclist and I was asking if he could hear me and then I tapped him a couple times and got no response.”

Mercado was then joined on the scene by an off-duty St. Mary’s County Sheriff’s Deputy, who began to assist with the injured as well, freeing Mercado to check back on the unconscious child in the SUV.

“My wife handed me the phone since I had a better understanding being in the car and getting a triage done on those involved,” said Mercado. “I told the 911 operator my guess on the age of the two unconscious people and told them I checked for a pulse on the little girl. The off-duty sheriff asked me to help stabilize the girls’ neck and he took over the call to the dispatcher.”

Joined by a third passerby, Mercado enlisted her with helping the driver out of the SUV.

“I told her she needs to get the mom and take her out the car because I didn’t want her to see her child like this,” said Mercado. “After that the first responders came and asked us if we needed a collar for the child’s neck, then went off to get one and our next focus was to get her out of the car.”

Mercado’s initial assessment of the scene made it clear that the SUV’s door buckled in the collision with enough force to roll the SUV’s frame onto the child’s booster seat, making it difficult to remove her from that side of the vehicle.

“I told them I can just carry her out from the car,” said Mercado. “I unbuckled her and then cradled her and scooted out of the car then carried her to the gurney. They then asked for her name, so I went to the mother and asked her for it. After I got it, I proceeded back to the area where they were tending to her and called her by her name to get a response.”

Tragically, despite the efforts of Mercado and first responders who began CPR, the motorcyclist was pronounced dead at the scene. The woman and child were transported by ambulance to St. Mary’s Hospital and flown by Maryland State Police to separate hospitals for further care.
For those who know Mercado, his actions that day speak volumes to his character.

“AO2’s ability to jump into a scene and render aide without a moment’s hesitation is exactly why he’s a trusted leader on our team,” said Senior Chief Aviation Ordnanceman Paul Nelson, Senior Enlisted Advisor for NMCLANT DET Pax. “I have no doubt his speed, cool head, and competent actions prevented further loss of life in a difficult situation, and I am incredibly proud have him as a member of NMCLANT DET Pax.”

NMCLANT DET Pax is responsible for providing Fleet Ordnance Support (FOS) to local customers as well as designated research and development projects in support of test and evaluation of fixed and rotary wing aircraft. DET Patuxent River functions as the principle point of contact for explosive ordnance facility oversight and sustaining stock points assigned; to provide quality and responsive ordnance material handling, technical, material support to the Fleet and other customers in the areas of retail ammunition management; and to manage and operate explosives ordnance facilities at NAS Patuxent River.

Related

Credits

Shell Pilipinas Corp. (Shell) partnered with AACI (Assist and Assistance Concept Inc.), a business division of MPT Mobility to enhance road safety and security for motorists in the Philippines. 

The partnership between Shell and ACCI aims to provide 24/7 nationwide towing and minor roadside assistance exclusively for members of the Shell Go+ program.

Recognizing the unpredictable nature of road travel, the initiative underscores the importance of having reliable assistance during emergencies such as car breakdowns or accidents. AACI, under MPT Mobility’s umbrella of smart mobility solutions, offers essential safety and security measures for motorists.

ALSO READ:
MPT Mobility acquires roadside assistance services company
MPT Mobility launches DriveHub app for Cebu motorists

“Combining AACI’s operational expertise and MPT Mobility’s capabilities in enhancing the human experience, our clients will benefit from a holistic mobility ecosystem aimed at improving customer satisfaction,” said Ronald Carrillo, head of AACI. 

Round-the-clock emergency hotlines

Shell Go+ members can now enjoy the added benefit of free roadside assistance through AACI, solidifying Shell’s commitment to prioritizing customer safety and satisfaction.

“Through our partnership with AACI, our Shell Go+ members can be reassured of worry-free travel through convenient, reliable, and innovative access to emergency roadside assistance solutions,” said Arvin Obmerga, marketing manager for Shell Mobility Philippines.

The partnership promises round-the-clock emergency hotlines staffed by highly trained technical coordinators, facilitating hassle-free roadside assistance and minor on-site repairs nationwide. Services include battery boosting, tire changes, fuel delivery, and towing, with end-to-end monitoring until the vehicle reaches a service center. Crane services for vehicle recovery are also available, extending assistance beyond typical roadside scenarios.

Credits

Any Shell regulars here? We have some excellent news for you folks: Shell Philippines has partnered with Assist and Assistance Concept (AACI) to provide 24/7 towing and minor roadside assistance nationwide to all Shell Go+ members.

AACI is a division of MPT Mobility, a subsidiary of Metro Pacific Tollways (MPTC). This partnership will enable Shell Go+ members to access emergency hotlines and roadside assistance that include on-site repairs such as battery boosting, tire changes, and fuel-deliver services. AACI will be the third party to dispatch tow trucks and mechanics and provide crane services as needed. 

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PHOTO BY Shutterstock

These services will be available to all Shell Go+ accounts with active status. The members must have purchased at least 100 liters (200 liters for Grab members) in the month prior. Class 1 and 2 vehicles, vans, light-duty reconditioned vehicles, and cars for hire may avail of the emergency services. For the full guidelines, click here. 

“Safety has always been a priority shared by Shell with its customers. The free 24/7 roadside assistance service is one of the many Shell Go+ Program benefits that reinforces this commitment,” Shell Mobility Philippines marketing manager Arvin Obmerga. “Through our partnership with AACI, our Shell Go+ members can be reassured of worry-free travel through convenient, reliable, and innovative access to emergency roadside assistance solutions.”

“Combining AACI’s operational expertise and MPT Mobility’s capabilities in enhancing the human experience, our clients will benefit from a holistic mobility ecosystem aimed at improving customer satisfaction,” said the AACI head Ronald Carrillo. “MPT Mobility’s vision has always been about revolutionizing the experience of every driving Filipino on the road and road safety and the 24/7 assistance is a vital part of that experience”

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roadside assistance via satellite" src="https://www.cultofmac.com/wp-content/uploads/2023/09/Roadside-assistance-via-satellite-how-to-video-1536x864.jpg" class="post-image-img attachment-large wp-post-image" alt="Apple explains how to use Roadside Assistance via satellite" data-ratio="1.7777777777778"/>
Watch a walkthrough of using the new Roadside Assistance via satellite feature on recent iPhone models.
Screenshot: Apple

Recent iPhones offer Emergency SOS via satellite, but not every mishap is life threatening. When non-emergency help is needed, Roadside Assistance via satellite is available. It’s a feature that debuted with the new iPhone 15 series but the iPhone 14 series can use it, too.

A video from Apple Support demonstrates how to use it.

Roadside Assistance via satellite gets help from AAA

Running out of gas, getting a flat tire or locking your keys in your car are always inconvenient. But these are a more serious problems if you’re somewhere remote without cellular-wireless coverage. That’s why Apple invented Roadside Assistance via satellite. It can be used to contact AAA via satellites in low-Earth orbit.

Users fill out a short questionnaire with important details, and the info is transmitted so AAA can message with the user directly and send help.

Access to Roadside Assistance via satellite will be included for free for two years. It’ll stay free for AAA members.

Watch the Apple Support video to learn more:

There are additional details on Apple’s Support website.

And don’t forget about Emergency SOS via satellite. It’s saved lives from the Maui wildfires and  the snows of Alaska.

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Riviera Maya, Q.R. — Around 400 vehicles in Quintana Roo were assisted by the Green Angles emergency auto service over the Easter holidays. According to Eduardo García Valdelamar who heads the agency in Quintana Roo, the Ángeles Verdes (Green Angles) provided service to around 400 vehicles.

“We served around 400 vehicles in which we helped a little more than a thousand tourists. In addition, we only had one single accident without any consequences of injuries or deaths,” he reported.

The most common service requests were tire-related. He said those requesting the service either had tires that were low on air or were flat and were without a spare. He said other tire-related service calls included motorists with a spare tire but no tools to change it.

Other common service calls included help with overheated engines and a lack of coolant, while engine belts and a lack of fuel were also common calls.

“Also a lot of overheating of engines, some with damage that prevented the vehicle from running again or problems with some hose or lack of antifreeze as well as the engine belt and even lack of fuel,” he said.

He also reported the most commonly helped motorists were national tourists.

A Cozumel motorists is being helped by Green Angles.

During the second half of the holidays, Green Angle personnel are reported to have assisted motorists traveling the Cancun Riviera Maya highway the most. The second busiest highway was Riviera Maya to Tulum and the third, on the island of Cozumel.

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