CCLEX offers motorists assistance, free towing services on Holy Week

West bound lane of the CCLEX in Cebu City. CDN Digital photo | Brian J. Ochoa

To ensure safe and convenient travel experiences, the Cebu Cordova Link Expressway Corporation (CCLEC) is offering motorist assistance and free towing services to users of its expressway this Holy Week.

CCLEC, along with the other toll road networks of Metro Pacific Tollways Corporation (MPTC), is implementing anew its Safe Trip Mo, Sagot Ko (SMSK) motorist assistance program starting March 22 until April 1.

Safe Trip Mo Sagot Ko 2024

“As our road users head back to their hometowns, do Visita Iglesia, or are thinking of hitting the beach for a much-needed break this Lenten season, we want them to drive and reach their respective destinations with peace of mind”

Allan G. Alfon

CCLEC President and General Manager

Free Towing Schedule

Starting at 6 AM on March 22, until 6 AM on March 25, Class 1M vehicles or motorcycles with engine displacement 110cc to 399cc and Class 1 vehicles (motorcycles 400cc and up; cars, jeeps, pick-ups, and small vans) can avail of free towing services to the nearest exit.

It will resume at 6 AM on March 27 until 6 AM on March 29, and from 6 AM on March 30 until 6 AM on April 1.

Safety and Security

All 14 deputized patrol crews of CCLEC are also on alert to do traffic management and respond to motorists’ needs this Holy Week.

Bolstering patrol crew’s visibility are 44 security personnel who will be stationed in key areas inside the expressway to ensure road users’ safety.

CCLEC’s incident response team and ERUF unit are also on standby to immediately respond to traffic accidents and medical-related emergencies.

Customer Service

Moreover, CCLEX’s Customer Service Centers will remain open from 9 AM to 6 PM during Holy Week, except on March 29 (Good Friday), for RFID installation and reloading.

Ahead of their travels, CCLEC is encouraging motorists to also reload their CCLEX RFID accounts via the MPT DriveHub app or over-the-counter EC Pay partners.

For immediate concerns, motorists can contact the Customer Service Hotline No. 13-5000, email at [email protected], or message the CCLEX Facebook and Website chats.

CCLEX is a project of CCLEC, a wholly owned subsidiary of MPTC, in partnership with the local government units of Cebu City and the Municipality of Cordova.

MPTC is the largest toll road developer and operator in the Philippines. Aside from CCLEX, MPTC’s tollway concessions include the North Luzon Expressway (NLEX), NLEX Connector, Subic-Clark-Tarlac Expressway (SCTEX), Manila-Cavite Expressway (CAVITEX), and Cavite-Laguna Expressway (CALAX). It also has significant investments in tollway companies in Indonesia and Vietnam.

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