Shell Go+ members can now access 24/7 towing, roadside assistance

Any Shell regulars here? We have some excellent news for you folks: Shell Philippines has partnered with Assist and Assistance Concept (AACI) to provide 24/7 towing and minor roadside assistance nationwide to all Shell Go+ members.

AACI is a division of MPT Mobility, a subsidiary of Metro Pacific Tollways (MPTC). This partnership will enable Shell Go+ members to access emergency hotlines and roadside assistance that include on-site repairs such as battery boosting, tire changes, and fuel-deliver services. AACI will be the third party to dispatch tow trucks and mechanics and provide crane services as needed. 

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These services will be available to all Shell Go+ accounts with active status. The members must have purchased at least 100 liters (200 liters for Grab members) in the month prior. Class 1 and 2 vehicles, vans, light-duty reconditioned vehicles, and cars for hire may avail of the emergency services. For the full guidelines, click here. 

“Safety has always been a priority shared by Shell with its customers. The free 24/7 roadside assistance service is one of the many Shell Go+ Program benefits that reinforces this commitment,” Shell Mobility Philippines marketing manager Arvin Obmerga. “Through our partnership with AACI, our Shell Go+ members can be reassured of worry-free travel through convenient, reliable, and innovative access to emergency roadside assistance solutions.”

“Combining AACI’s operational expertise and MPT Mobility’s capabilities in enhancing the human experience, our clients will benefit from a holistic mobility ecosystem aimed at improving customer satisfaction,” said the AACI head Ronald Carrillo. “MPT Mobility’s vision has always been about revolutionizing the experience of every driving Filipino on the road and road safety and the 24/7 assistance is a vital part of that experience”

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