Austin, TX, USA, Sept. 20, 2023 (GLOBE NEWSWIRE) -- Custom Market Insights has published a new research report titled “US roadside assistance Market Size, Trends and Insights By Service (towing Flat Tire, Jump Start, Lockout, Fuel Delivery, Collision Assistance, Soft Repair, Tire Replacement, Battery Replacement, EV Charging, Fluid Delivery, Mobile Repair), By Provider (Motor Insurance, Auto Manufacturer, Automotive Clubs, Independent Warranty), By Vehicle (Commercial Vehicle, Light Commercial Vehicle, Heavy Commercial Vehicle, Passenger Vehicles, Hatchback, Sedan, Utility Vehicles), and By Region - Industry Overview, Statistical Data, Competitive Analysis, Share, Outlook, and Forecast 2023–2032” in its research database.

“According to the latest research study, the demand of US Roadside Assistance Market size & share was valued at approximately USD 2156.3 Million in 2022 and is expected to reach USD 2247.1 Million in 2023 and is expected to reach a value of around USD 3346.2 Million by 2032, at a compound annual growth rate (CAGR) of about 4.5% during the forecast period 2023 to 2032.”

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US Vehicle Roadside Assistance Market: Growth Factors and Dynamics

The expansion in the number of vehicles, with the age of more than 10 years, is more prone to deal with mechanical and electric issues, which has considerably added to the market development. Further, the ascent for per capita pay of customers, bringing down vehicle credit loan fees, and more noteworthy accessibility of money with tailor-made plans have prompted an ascent in the number of vehicles on the street as well as the buying influence of purchasers for such helping administrations. Vehicle makers likewise have fostered a more noteworthy tendency towards roadside vehicle assistance for their customers. Besides, outrageous weather conditions influence a great many drivers, for example, rainfalls, and frosty and frigid landscapes across a few countries making driving circumstances incredibly unsafe with a high gamble of street mishaps. This principally drives up the market in such regions. Significant expense of roadside assistance and the absence of infrastructure in far off regions might confine the development throughout the next few years. To counter cost-related concerns, membership plans where the service is substantial for one and more years rather than per use technique is broadly taken on to help the market development throughout the next few years.

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Report Scope

Feature of the Report	Details
Market Size in 2023	USD 2247.1 Million
Projected Market Size in 2032	USD 3346.2 Million
Market Size in 2022	USD 2156.3 Million
CAGR Growth Rate	4.5% CAGR
Base Year	2022
Forecast Period	2023-2032
Key Segment	By Service, Provider, Vehicle and Region
Report Coverage	Revenue Estimation and Forecast, Company Profile, Competitive Landscape, Growth Factors and Recent Trends
Country Scope	US
Buying Options	Request tailored purchasing options to fulfil your requirements for research.

(A free sample of the US Roadside Assistance report is available upon request; please contact us for more information.)

Our Free Sample Report Consists of the following:

Introduction, Overview, and in-depth industry analysis are all included in the 2023 updated report.The COVID-19 Pandemic Outbreak Impact Analysis is included in the package.About 220+ Pages Research Report (Including Recent Research)Provide detailed chapter-by-chapter guidance on the Request.Updated Regional Analysis with a Graphical Representation of Size, Share, and Trends for the Year 2023Includes Tables and figures have been updated.The most recent version of the report includes the Top Market Players, their Business Strategies, Sales Volume, and Revenue Analysis Custom Market Insights (CMI) research methodology

(Please note that the sample of the US Roadside Assistance report has been modified to include the COVID-19 impact study prior to delivery.)

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US Vehicle Roadside Assistance Market: COVID-19 Analysis

The COVID-19 pandemic has had a significant impact on the US roadside assistance market, with the industry experiencing both positive and negative effects. Here are some of the key impacts:

With the development in travel and tourism, the interest in the Vehicle Emergency aides Industry is additionally developing. Vehicle Emergency aides Industry websites and applications offer a helpful stage to clients, permitting them to have a wide assortment of choices accessible according to their necessities and spending plans.

In conclusion, the COVID-19 pandemic has had a mixed impact on the Vehicle roadside assistance market, with some challenges and opportunities arising from the pandemic. Market players need to remain agile and adapt to the changing market conditions to overcome these challenges and capitalize on new growth opportunities.

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Key questions answered in this report:

What is the size of the US Roadside Assistance market and what is its expected growth rate?What are the primary driving factors that push the US Roadside Assistance market forward?What are the US Roadside Assistance Industry's top companies?What are the different categories that the US Roadside Assistance Market caters to?What will be the fastest-growing segment or region?In the value chain, what role do essential players play?What is the procedure for getting a free copy of the US Roadside Assistance market sample report and company profiles?

Key Offerings:

Market Share, Size & Forecast by Revenue | 2023−2032Market Dynamics – Growth Drivers, Restraints, Investment Opportunities, and Leading TrendsMarket Segmentation – A detailed analysis by Types of Services, by End-User Services, and by regionsCompetitive Landscape – Top Key Vendors and Other Prominent Vendors

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List of the prominent players in the US Vehicle Roadside Assistance Market:

Roadside MastersParagon Motor ClubGood Sam Enterprise LLCEmergency Road Services CorporationHonk technologiesAccess Roadside AssistanceBetter World ClubAllstate Insurance CompanyAAAAgero Inc.AutoVantageOthers

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Browse the full “US Roadside Assistance Market Size, Trends and Insights By Service (Towing Flat Tire, Jump Start, Lockout, Fuel Delivery, Collision Assistance, Soft Repair, Tire Replacement, Battery Replacement, EV Charging, Fluid Delivery, Mobile Repair), By Provider (Motor Insurance, Auto Manufacturer, Automotive Clubs, Independent Warranty), By Vehicle (Commercial Vehicle, Light Commercial Vehicle, Heavy Commercial Vehicle, Passenger Vehicles, Hatchback, Sedan, Utility Vehicles), and By Region - Industry Overview, Statistical Data, Competitive Analysis, Share, Outlook, and Forecast 2023–2032” Report at https://www.custommarketinsights.com/report/us-roadside-assistance-market/

US Roadside Assistance Market – Regional Analysis

Because of the quick development of the car business, rising vehicle deals all through the locale, individuals’ inclination for improvidence, and development in extravagance vehicle deals around here, business sectors in the U.S. are supposed to represent the biggest offer before long. The accessibility of gifted work, plentiful unrefined components, and monetarily stable modern units are among the elements that drive the U.S. vehicle roadside assistance market.

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Vehicle Roadside Assistance Market: Vehicle Roadside Assistance Market Size, Trends and Insights By Vehicle Type (Passenger Vehicle, Commercial Vehicle), By Service (Tire Replacement, Winch Battery Replacement, Towing, Jump Start, Others), and By Region - Global Industry Overview, Statistical Data, Competitive Analysis, Share, Outlook, and Forecast 2023–2032

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The US Vehicle Roadside Assistance Market is segmented as follows:

By Service

Towing Flat TireJump StartLockoutFuel DeliveryCollision AssistanceSoft RepairTire ReplacementBattery ReplacementEV ChargingFluid DeliveryMobile Repair

By Provider

Motor InsuranceAuto ManufacturerAutomotive ClubsIndependent Warranty

By Vehicle

Commercial Vehicle Light Commercial VehicleHeavy Commercial Vehicle Passenger Vehicles HatchbackSedanUtility Vehicles

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On the basis of US Geography

Northeast RegionSoutheast RegionMidwest RegionWest Coast RegionSouthwest RegionMountain States

This US Roadside Assistance Market Research/Analysis Report Contains Answers to the following Questions.

Which Trends Are Causing These Developments?Who Are the Key Players in This US Roadside Assistance Market? What are Their Company Profile, Product Information, and Contact Information?What Was the Market Status of the US Roadside Assistance Market? What Was the Capacity, Production Value, Cost and PROFIT of the US Roadside Assistance Market?What Is the Current Market Status of the US Roadside Assistance Industry? What's Market Competition in This Industry, Both Company and Country Wise? What's Market Analysis of US Roadside Assistance Market by Considering Applications and Types?What Are Projections of the US Roadside Assistance Industry Considering Capacity, Production and Production Value? What Will Be the Estimation of Cost and Profit? What Will Be Market Share, Supply and Consumption? What about imports and exports?What Is US Roadside Assistance Market Chain Analysis by Upstream Raw Materials and Downstream Industry?What Is the Economic Impact On US Roadside Assistance Industry? What are Macroeconomic Environment Analysis Results? What Are Macroeconomic Environment Development Trends?What Are Market Dynamics of US Roadside Assistance Market? What Are Challenges and Opportunities?What Should Be Entry Strategies, Countermeasures to Economic Impact, and Marketing Channels for US Roadside Assistance Industry?

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Reasons to Purchase US Roadside Assistance Market Report

US Roadside Assistance Market Report provides qualitative and quantitative analysis of the market based on segmentation involving economic and non-economic factors.US Roadside Assistance Market report outlines market value (USD) data for each segment and sub-segment.This report indicates the region and segment expected to witness the fastest growth and dominate the market.US Roadside Assistance Market Analysis by geography highlights the consumption of the product/service in the region and indicates the factors affecting the market within each region.The competitive landscape incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled.Extensive company profiles comprising company overview, company insights, product benchmarking, and SWOT analysis for the major market players.The Industry's current and future market outlook concerning recent developments (which involve growth opportunities and drivers as well as challenges and restraints of both emerging and developed regions.US Roadside Assistance Market Includes in-depth market analysis from various perspectives through Porter's five forces analysis and provides insight into the market through Value Chain.

Reasons for the Research Report

The study provides a thorough overview of the US Roadside Assistance market. Compare your performance to that of the market as a whole. Aim to maintain competitiveness while innovations from established key players fuel market growth.

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What does the report include?

Drivers, restrictions, and opportunities are among the qualitative elements covered in the worldwide US Roadside Assistance market analysis. The competitive environment of current and potential participants in the US Roadside Assistance market is covered in the report, as well as those companies' strategic product development ambitions. According to the component, application, and industry vertical, this study analyzes the market qualitatively and quantitatively. Additionally, the report offers comparable data for the important regions. For each segment mentioned above, actual market sizes and forecasts have been given.

Who should buy this report?

Participants and stakeholders worldwide US Roadside Assistance market should find this report useful. The research will be useful to all market participants in the US Roadside Assistance industry.Managers in the US Roadside Assistance sector are interested in publishing up-to-date and projected data about the worldwide US Roadside Assistance market.Governmental agencies, regulatory bodies, decision-makers, and organizations want to invest in US Roadside Assistance products' market trends.Market insights are sought for by analysts, researchers, educators, strategy managers, and government organizations to develop plans. 

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Credits

Provided by I-66 Express 

“If there is a day to take express, today is the day.” — Calvin M. on Facebook

“The 66 Express lane is clutch.” — @IDeINz on Twitter

“Time is money. And time is the most valuable thing you have. To me it’s money well spent.” Damien L. on Facebook

When drivers choose to ride the 66 Express Outside the Beltway, they’re never alone. Highly trained, fully staffed teams of Customer Service and roadside assistance professionals are always ready to help 66 Express drivers at any point along the way.

Free 24/7 Roadside Assistance

The 66 Express Roadside Assistance Team is available 24 hours a day, seven days a week, to assist drivers of disabled vehicles stranded along the roadway. Whether it’s a broken-down car or a flat tire, drivers just need to call #77 from their mobile phone to reach the Virginia State Police and the Roadside Assistance Team. A fully equipped 66 Express response vehicle will be dispatched to the driver’s location right away and a team member will be ready to render whatever assistance is necessary to get the driver moving again.

It’s all the roadside benefits of a motorist club like AAA – but 66 Express drivers get it for free.

“Chris was fantastic! Showed up immediately and provided amazing help! Saved my day!” — 66 Express customer after calling the Roadside Assistance Team

How To Reach 66 Express Roadside Assistance

Call #77 from a mobile phone anytime.

“Josh was a lifesaver. He helped us after we struck a rock and got a flat tire. He went out of his way to make sure we were safe and taken care of. I felt much safer once Josh arrived.” — 66 Express customer after calling the Roadside Assistance Team

Putting the “Service” in Customer Service

Need to pay a toll? Curious whether you qualify as a High-Occupancy Vehicle (HOV) under VDOT’s rules? The 66 Express Customer Service Team is available by phone or website to answer any questions promptly and accurately, making sure drivers have the information they need to enjoy the greatest benefit from the roadway.

How To Reach 66 Express Customer Service

“I sincerely appreciate your guidance throughout this process. Your excellent customer service has been instrumental in making this experience more manageable. I appreciate your dedication to resolving this matter and ensuring a smooth process moving forward.” — 66 Express customer after working with the Customer Service Team

Answering approximately 98% of incoming calls in less than 45 seconds, the Customer Service Team for the 66 Express Outside the Beltway has consistently earned rave reviews, averaging 4.74 stars on a 5-star scale.

Sit Less, Do More

Time is what the 66 Express offers. Since the managed-toll roadway opened in November 2022, average travel time for the entire 22.5-mile corridor has been reduced by 54% to 19 minutes in the express lanes, while average travel time in the general-purpose lanes has also been significantly reduced.

“My bus uses the new I-66 Express lanes. 45 min to the Pentagon from Exit 44, 1:15 to the Navy Yard.” — Edward L. on Facebook

“I love having the option to pay. Before you were stuck in traffic no matter what and even if you could HOV it wasn’t always faster. The express lanes are so nice and I’ve noticed that even when I don’t use them, my commute is shorter than it used to be.” — Catherine A. on Facebook

“This is one of the best E-ZPass Express Lanes in the history of E-ZPass Express Lanes.” — EC4U2C_Studioz on YouTube

The 66 Express Outside the Beltway was expressly built to deliver time-saving value to the commuters, travelers, and businesses who rely on I-66. This roadway is here to keep you moving – and the Roadside Assistance and Customer Service teams are here to help when you need it.

Credits

An Edmond woman was stranded along I-40 with a flat tire and even though she has a membership with AAA to help her in times like these, she said that help didn’t come for seven hours.

Suzanne Rhodes pulled over at the Flying J truck stop off I-40 and Morgan Road on Thursday when she noticed she was losing air pressure in one of her tires.

“It wasn't like it was a slow leak,” she said.

Turns out she had a nail in one of her tires.

“I was really calm about it, I was like ‘okay I’m going to pull over at the gas station,’” she said.

Rhodes said she was calm because she knew she had the basic roadside assistance membership through AAA.

“I feel like this service is something that seniors like me really look to, to help them and protect them,” she said.

A safety net she called it. When she called for help, she said she was told it would be two and a half hours.

“I was okay with two-and-a-half hours, ‘ok, I'll settle back, it will be fine,’” she said.

It wasn’t.

“At the sixth hour mark, I was beginning to get definitely frustrated with them,” Rhodes said.

She called up to 10 times to find out when help was coming.

“It got later and later,” Rhodes said. “This is not a part of town you want to be in after dark really on your own.”

Finally, she said the call center told her she was “red flagged” meaning they moved her up in the queue.

She said she does not believe there was queue.

“It's not that I feel like I’m privileged, or I have priority over anyone else, I don't but I feel like seven hours is excessive, that's an excessive wait,” she said.

Rhodes said it was close to midnight before someone showed up to change her tire.

“They were just lucky I was in a parking lot, but it wasn't a parking lot that was secure there were truckers and people coming and going and you don't know who's there,” Rhodes said. “That’s a little scary.”

Rhodes also said she was lucky because she had food and a bathroom nearby but worries about other senior citizens who may be stranded without food, water, and their medications. 

“I think that as community we really need to be asking AAA in Oklahoma ‘What are you doing for us that's right?’ and ‘What are you doing for us that's wrong?’ Because I think there's a lot wrong here,” she said.

News 9 contacted AAA about the excessive wait times. The company released this statement in response to our query.

"At AAA, providing our Members with quality service in a timely manner is always a top priority. While privacy concerns limit our ability to comment on a specific incident, our Customer Care team is dedicated to addressing issues as they are raised and working toward a satisfactory resolution."

Credits

VMPL

Mumbai (Maharashtra) [India], May 9: Kotak General Insurance, an insurance provider in India offers 24/7 support on the road to its policyholders through its roadside assistance add-on cover. This add-on coverage aims to ensure swift assistance and hassle-free solutions during emergencies on the road.

Also Read | Air India Express Cabin Crew Strike: 74 Flights Cancelled As Cabin Crew Members Go on Mass Sick Leave.

A lifeline in times of need

Breakdowns, accidents and unexpected emergencies can occur anytime, anywhere, leaving drivers feeling vulnerable and alone on the road. Car Insurance from Kotak General Insurance offers its roadside assistance add-on, serving as a lifeline for drivers facing unforeseen challenges. Available 24 hours a day, 7 days a week, the roadside assistance add-on cover provides immediate support and assistance to policyholders facing vehicle breakdowns or emergencies. Customers can rely on Kotak General Insurance's trained professionals to deliver prompt solutions and get them back on the road swiftly and safely whether it's a flat tyre, battery failure, fuel depletion or any other roadside issue.

Also Read | India Women vs Bangladesh Women, 5th T20I 2024 Live Streaming Online: Get Free Live Telecast of IND-W vs BAN-W Cricket Match on TV With Time in IST.

Comprehensive services for peace of mind

The roadside assistance offers a variety of services to meet the needs of drivers, ensuring comprehensive support in various situations. Key features of the program include:

* Mechanical assistance: Expert technicians are dispatched to the location of the breakdown to diagnose and address mechanical issues on the spot, minimising downtime and inconvenience for drivers.

* Fuel delivery: Accidentally running out of fuel is a common yet frustrating occurrence for drivers. Customers can request fuel delivery to their location with roadside assistance, enabling them to continue their journey without delay.

* Battery jumpstart: Battery failures can leave drivers helpless, especially during bad weather or late hours. Kotak General Insurance offers prompt battery jumpstart services to help drivers restart their vehicles and resume their travels.

* Flat tyre assistance: Tyre punctures and blowouts can happen unexpectedly, posing safety risks and causing delays. The roadside assistance provides tyre change services to replace flat or damaged tyres quickly and efficiently.

At Kotak General Insurance, we believe in being a partner in our customer's journey, ensuring that they have the right coverage for their unique needs. We are committed to deliver innovative solutions that protect what matters the most to them.

Kotak General Insurance was established to service the growing non-life insurance segment in India. The company aims to cater to a wide range of customer segments & geographies offering an array of non-life insurance products like Motor, Health, Home, etc. As a practice, the company seeks to provide a differentiated value proposition through customised products and services leveraging state-of-the-art technology and digital infrastructure.

(ADVERTORIAL DISCLAIMER: The above press release has been provided by VMPL. ANI will not be responsible in any way for the content of the same)

(This is an unedited and auto-generated story from Syndicated News feed, LatestLY Staff may not have modified or edited the content body)

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Credits

Ottawa, May 01, 2024 (GLOBE NEWSWIRE) -- The global vehicle roadside assistance market size was valued at USD 28.53 billion in 2023 and is predicted to hit around USD 41.93 billion by 2031, a study published by Towards Automotive a sister firm of Precedence Research.

Roadside assistance is a vital service offering within the automotive industry, providing immediate aid to drivers experiencing vehicle breakdowns or emergencies while on the road. This service is typically facilitated by specialized companies, insurance providers, or automotive clubs, either as standalone programs or bundled with insurance policies or membership subscriptions.

Designed to swiftly address a range of vehicle issues such as flat tires, dead batteries, engine failures, accidents, or lockouts, roadside assistance ensures drivers receive prompt assistance to either resolve the issue on-site or safely transport the vehicle to a designated location for further repairs.

Central to the efficacy of roadside assistance programs is the establishment of a robust network of service providers and experts capable of responding swiftly to service requests and delivering exceptional customer support. These networks often leverage digital platforms and mobile applications to streamline service dispatch and communication, ensuring timely assistance and customer satisfaction.

Download a short version of this report @ https://www.towardsautomotive.com/insight-sample/1263

Moreover, many roadside assistance programs operate on a membership-based model, wherein customers pay a recurring subscription fee to access the services as needed. This membership approach offers drivers peace of mind knowing they have reliable assistance available whenever they encounter vehicle-related challenges while traveling.

Roadside assistance services encompass a range of crucial offerings designed to aid drivers in distress, ensuring their safety and providing swift resolution to vehicular issues encountered while on the road. These services often include towing, vehicle starting, fuel delivery, tire replacement, battery replacement, locksmith assistance, and minor repairs. Additionally, some service providers offer supplementary benefits such as trip interruption insurance, reimbursement for accommodation or transportation expenses, and concierge services.

The market for roadside assistance services is segmented based on vehicle type, services offered, service providers, and geographical regions. Vehicle types typically include passenger cars and commercial vehicles, while services encompass a wide array of assistance options such as transportation, towing, fuel delivery, jump-start services, and more. The market is served by various entities including original equipment manufacturers (OEMs), auto insurance companies, and independent service providers.

For instance, in September 2022, FixiGo and Roadzen announced a partnership to offer nationwide 24x7 roadside assistance services, including on-call service, on-site repair, accident and emergency towing, vehicle recovery, fuel delivery, minor repairs, battery jump-starts, and locksmith services. Additionally, customers can access new features such as quick access to assistance, dedicated direct dial (DID) numbers, hotel and medical services, on-demand drivers, and mobile app support.

Furthermore, companies like PhonePe have ventured into the roadside assistance market by offering insurance products for private cars and two-wheelers in partnership with Bajaj Allianz General Insurance. This collaboration provides customers with cashless repairs, instant solutions, and customizable insurance plans tailored to their needs, including value-added services like discounts and engine protection. Such initiatives aim to enhance the accessibility and convenience of roadside assistance services for drivers worldwide.

You can place an order or ask any questions, please feel free to contact us at [email protected]

Increase in Off-road Travel Expeditions and Expansion of Construction, Mining, and Energy Sectors

Consumer Shift Towards Recreational Activities: There has been a notable consumer shift towards recreational activities and family outings, particularly in developed nations. This trend has led to an increased demand for SUVs, which are favored for off-road driving adventures. As more individuals and families engage in outdoor activities, the demand for vehicle roadside assistance services has risen correspondingly. SUVs, being commonly used for off-road excursions, are more prone to encountering breakdowns in remote or challenging terrains, necessitating reliable roadside assistance.Expansion of Mining, Construction, and Energy Sectors: The global expansion of mining, construction, and energy sectors has significantly contributed to the increased demand for vehicles, especially commercial vehicles. These sectors often require heavy-duty vehicles for transportation and operation in rugged and remote environments. Vehicles operating in such industries are frequently subjected to off-road applications, where access to traditional garages and fuel stations may be limited or unavailable. In such scenarios, efficient vehicle breakdown assistance management systems become crucial in providing timely support to vehicles experiencing breakdowns along off-road routes, ensuring minimal disruption to operations.Growth in Number of On-Road Vehicles and Aging Fleet: The overall growth in the number of on-road vehicles worldwide, coupled with the increasing average age of vehicles, is expected to have a significant impact on the vehicle roadside assistance market. As the vehicle population continues to expand, so does the likelihood of encountering breakdowns and mechanical issues. Additionally, as vehicles age, they become more susceptible to breakdowns, necessitating the need for reliable roadside assistance services. Consequently, there is an increasing demand for efficient roadside assistance solutions to address the diverse needs of vehicle owners and operators across various industries and geographical regions.

Surge in Demand for Towing Services

Towing Service Segment: Towing stands out as one of the most attractive and essential service segments within the vehicle roadside assistance market. In emergency situations such as collisions or vehicle breakdowns, towing services play a crucial role in ensuring the safe removal and transport of vehicles to designated locations for repair or further assistance. This fundamental aspect of emergency roadside assistance is projected to significantly contribute to market expansion over the forecasted period.Essential Need for Towing Services: Vehicle breakdown incidents, ranging from engine failures to flat tires and battery malfunctions, often necessitate the use of towing services to transport the affected vehicles to repair facilities or designated service centers. Due to the prevalence of such breakdown scenarios and the diverse range of vehicles requiring assistance, towing services are in consistently high demand across the global market. Consequently, towing services hold a substantial share of the overall vehicle roadside assistance industry, owing to their indispensable role in addressing common roadside emergencies and ensuring the prompt and efficient resolution of vehicle issues.

Rise in the need for safety and security of supplying activities

As the transportation and business sectors continue to expand, ensuring the safety and security of goods and drivers throughout the supply chain has become a top priority for companies worldwide. Transportation services play a pivotal role in managing and addressing unexpected situations and emergencies that may arise during the transportation process. The supply chain journey involves the transportation of goods to various locations, often across long and diverse distances. However, this process is not without its risks and challenges, including traffic accidents, mechanical failures, or unforeseen issues, all of which have the potential to disrupt the timely delivery of goods and impact overall operational efficiency.

To mitigate these risks and ensure smooth operations, businesses rely on technical support services to swiftly address any issues encountered along the transportation route. These services typically include 24/7 emergency assistance, rapid response times, and expert teams trained to handle a wide range of situations that may arise during transportation. By partnering with a reliable service provider, businesses can ensure the safety of their drivers, safeguard the integrity of their cargo, and minimize losses resulting from unforeseen events.

Moreover, with an increasing focus on regulatory compliance regarding driver health, cargo protection, and emergency response protocols, service providers that can meet these stringent requirements are highly valued in the market. The demand for safety and security solutions in the workplace has become an integral aspect of business operations, driving the need for comprehensive technical support services tailored to meet these evolving needs and regulatory standards.

As businesses strive to maintain operational efficiency and uphold safety standards throughout their supply chains, the demand for reliable transportation services equipped with robust technical support capabilities continues to grow. Meeting these demands not only ensures the smooth and secure transportation of goods but also enhances overall business resilience and competitiveness in today's dynamic marketplace.

Transportation assistance services play a crucial role in helping drivers overcome various challenges and emergencies encountered while on the road. These services are typically provided by skilled vehicle service technicians who specialize in addressing a wide range of vehicle-related issues, from minor repairs to electrical troubleshooting and adjustments aimed at optimizing driving performance. Common types of assistance include puncture support, jump-starting a battery, on-site minor mechanical and electrical repairs, key replacement for lost or misplaced keys, and fuel delivery services.

Safety is a paramount concern in the automotive industry, and breakdown services are instrumental in ensuring the safety of drivers and passengers alike. In the event of a vehicle breakdown or accident, these services are designed to swiftly address the issue on-site, minimizing disruptions and ensuring the vehicle can resume normal operation promptly. Towing services are typically reserved for more serious cases where on-site repairs are not feasible or safe to perform.

As awareness of these services grows among drivers, the automotive service industry is expected to see significant expansion in the coming years. Moreover, factors such as reduced battery power, icy roads, and hazardous driving conditions highlight the importance of having access to reliable vehicle assistance services, especially during extreme weather conditions. By providing a safety net for drivers facing unexpected challenges on the road, transportation assistance services contribute to enhanced road safety and overall driver confidence, further fueling the growth of the automotive service sector.

Automotive Exhaust Analyzer Market Trends

Increase in technology complexities

As automotive technology continues to advance, modern vehicles are becoming increasingly complex, incorporating sophisticated computer systems, sensors, and specialized components. This complexity presents unique challenges for diagnosing and repairing issues, requiring service providers to invest in ongoing training and the latest diagnostic tools and equipment for their technicians. However, the rapid pace of technological innovation can make it challenging for professionals to keep pace with evolving automotive technologies, leading to a shortage of skilled professionals capable of addressing vehicle issues effectively.

As a result of this shifting consumer preference, independent service providers may face challenges in attracting customers and maintaining demand for their services. The increasing difficulty of servicing modern vehicles underscores the importance of continuous training and investment in advanced diagnostic technologies for service providers seeking to remain competitive in the automotive service industry.

Asia-Pacific Is Expected to Be the Leading Market

The Asia-Pacific region is emerging as a powerhouse in the automotive industry, fueled by several factors contributing to its economic expansion. A key catalyst for this growth is the rising demand for transportation services, driven by the region's increasing per capita income. As individuals in the Asia-Pacific region enjoy higher disposable incomes, they are more inclined to invest in vehicles, leading to a surge in car sales and fostering a robust automotive market.

This growing vehicle ownership has also sparked a corresponding increase in demand for transportation services as consumers seek reliable solutions to meet their evolving mobility needs. Consequently, the automotive sector in the Asia-Pacific region has become highly sought-after by industry participants, attracted by its expansive customer base and promising business opportunities. Entrepreneurs are drawn to the region's vibrant automotive landscape, which offers fertile ground for innovation, expansion, and business growth.

Technological advancements in the automotive sector are further driving growth, enhancing the driving experience and aligning with global market trends. These innovations not only bolster customer satisfaction but also contribute to increased automobile sales. Moreover, the stability of the automotive industry in the Asia-Pacific region is expected to strengthen further, buoyed by the positive effects of economic growth, rising income levels, and escalating demand for vehicles.

Overall, the Asia-Pacific region plays a pivotal role in propelling the global automotive industry forward, underscored by its favorable economic dynamics and significant contributions to industry growth and innovation.

Increase in vehicle ownership

As the number of vehicles on the roads continues to rise, so does the likelihood of accidents, collisions, and other emergencies. This uptick in incidents underscores the growing demand for reliable roadside assistance services that can provide prompt assistance and support to a broader customer base. Whether it's a minor breakdown or a major accident, vehicle owners increasingly seek assurance that professional assistance will be readily available when needed.

This need for dependable roadside assistance is particularly pronounced in densely populated urban areas, where traffic congestion and lengthy commutes heighten the risk of encountering vehicle-related issues. Moreover, the expanding maritime sector, encompassing trucking, passenger transportation, and other transport services, has further fueled the demand for reliable assistance. Businesses operating in this sector rely heavily on the seamless operation of their vehicles to deliver uninterrupted services, making efficient roadside assistance indispensable to their operations.

As car ownership continues to surge globally, the service industry stands to benefit from a larger customer base seeking assistance and support. To meet this escalating demand, service providers must invest in expanding their service offerings, enhancing service quality, and leveraging technology to deliver efficient and effective assistance. By doing so, they can not only meet the growing needs of vehicle owners but also enhance customer satisfaction and loyalty, thereby driving further business growth and success.

Increase in consumer awareness and convenience

In today's fast-paced world, customers are increasingly recognizing the importance and accessibility of roadside assistance services, leading to a surge in demand. The convenience and peace of mind offered by these services play a pivotal role in ensuring customer satisfaction and loyalty. With a growing awareness of the potential risks and uncertainties associated with being stranded on the road without assistance, consumers are actively seeking reliable support in case of emergencies, breakdowns, or accidents.

People now understand the value of receiving prompt and professional assistance to swiftly resolve issues on the road. In today's hectic lifestyle characterized by busy schedules and time constraints, both individuals and businesses are seeking streamlined solutions that minimize disruptions and save precious time. Roadside assistance services offer a convenient and efficient way to address vehicle-related challenges, enabling customers to quickly resume their activities without undue delay.

Moreover, many service providers have embraced technology to enhance the customer experience further. With mobile applications and dedicated helplines, customers can request assistance with just a few taps on their smartphones. This seamless accessibility, coupled with effective coordination and real-time updates, significantly enhances overall convenience and satisfaction for customers. Consequently, the emphasis on customer experience and convenience has become paramount for businesses operating in the roadside assistance industry, driving the need for robust support services.

Vehicle Roadside Assistance Market Leaders

Viking Assistance Group ASARC Europe SASwedish AutoSOS International A/SAllianz Global AssistanceFalck A/SAllstate Insurance CompanyAAAAgero, Inc.Best Roadside ServiceAutoVantageRoadside MastersParagon Motor ClubGood Sam Enterprise, LLCAccess Roadside AssistanceBetter World ClubEmergency Road Services CorporationHonk technologiesNational General Insurancespan wingsLY INC.Twenty Four OTR Pvt LtdTVS Auto Assist India LimitedASSURANT, INC.RESCUE Vehicle Services Private Ltd.Emirates Insurance Co. (PSC)CHUBB LIMITEDPrime Assistance Inc.Arabian Automobile Association

Vehicle Roadside Assistance Market News

In October 2022, Roadside Heroes, a startup based in California, launched a mobile app that connects drivers with nearby roadside assistance providers. The app offers features such as real-time tracking of service vehicles, instant service requests, and transparent pricing, enhancing the overall roadside assistance experience for users.In August 2022, AAA (American Automobile Association) announced the expansion of its roadside assistance coverage to include electric vehicle (EV) charging services. AAA members with electric vehicles can now access charging assistance through the AAA mobile app, making it easier for EV owners to navigate long journeys with peace of mind.In June 2022, OnStar, a subsidiary of General Motors, unveiled a new feature called "OnStar Guardian" as part of its roadside assistance service. The Guardian feature allows users to share their real-time location and vehicle information with trusted contacts in case of emergencies, providing an added layer of safety and security for drivers and passengers.In May 2022, BP (British Petroleum) launched a pilot program in select locations to offer roadside assistance services to customers fueling up at BP gas stations. The program, called "BP Roadside Assist," provides services such as tire changes, jump starts, and fuel delivery to drivers in need, reinforcing BP's commitment to customer satisfaction and support.In April 2022, Ford Motor Company announced a partnership with roadside assistance provider Urgent.ly to offer seamless roadside assistance services to Ford vehicle owners. Through the FordPass app, users can access a range of services, including towing, lockout assistance, and fuel delivery, enhancing the overall ownership experience for Ford customers.

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Market Segmentation

By Service

Tire ReplacementTowingJump Start/Pull StartFuel DeliveryLockout/Replacement Key ServiceBattery AssistanceWinchTrip Routing/Navigational AssistanceOther Mechanic Service

By Provider

Motor InsuranceAuto ManufacturerAutomotive ClubsIndependent Warranty

By Vehicle

Commercial Vehicle Light Commercial VehicleHeavy Commercial Vehicle Passenger Vehicles HatchbackSedanUtility Vehicles

By Geography

North America Europe Asia-Pacific ChinaIndiaJapanSouth KoreaMalaysiaPhilippines Latin America BrazilRest of Latin America Middle East & Africa (MEA) GCCNorth AfricaSouth AfricaRest of the Middle East & Africa

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Mullen ONE EV cargo van branded for Mobile Road Service Solutions (MRSS)

Pritchard EV and MRSS at American Towman Showcase in Las Vegas.

MRSS is a leading upfitter for the Roadside Service Industry and a strategic supplier to towing and emergency roadside service companies, including AAA, throughout the U.S.

BREA, Calif., May 02, 2024 (GLOBE NEWSWIRE) — via IBN — Mullen Automotive, Inc. (NASDAQ: MULN) (“Mullen” or the “Company”), an electric vehicle (“EV”) manufacturer, and its recently announced dealer partner, Pritchard EV (“Pritchard”), have joined with Mobile Road Service Solutions (“MRSS”) to debut the Mullen ONE, Class 1 EV cargo van roadside assistance vehicle upfit which is currently on display at the American Towman Showcase in Las Vegas, Nevada.

MRSS is a leading upfitter for the Roadside Service Industry and is a strategic supplier to towing and emergency roadside service companies throughout the U.S. including companies like AAA. The company has roots in the road service business reaching back nearly a decade, when one of the largest towing and emergency roadside service contractors in California began producing its own light service battery vans to more cost-effectively, safely and efficiently provide mobile battery and light road service for auto club members.

Pritchard EV, a national leader in the adoption of electric vehicles with commercial fleets, worked with MRSS to identify the Mullen ONE EV cargo van as their first joint offering for the roadside service market.

The Mullen ONE EV Cargo Van is the only Class 1 Cargo van available today. The Mullen ONE boasts 157 cubic feet of cargo space, 1,600 lbs. of payload and 110 miles of range.

“Previously MRSS’s flagship product was a Class One commercial van specifically designed for light duty service. Folks loved its maneuverability and economy; it was a top seller for us, particularly with our customer, AAA,” said David Biehl, National Sales Director of Mobile Road Service Solutions, LLC. “We work very closely with AAA and were excited to hear that Pritchard was adding Mullen to their product line, particularly when our customer is moving strongly into the EV arena. The Mullen allows us to continue to offer a smaller commercial van to those of our customers who preferred that size. We’re excited to show our first demo at the American Towman Show in Las Vegas.”

“Mobile roadside assistance is a great segment for our commercial EVs and partnering with Prichard and MRSS is a great opportunity within the space,” said David Michery, CEO and chairman of Mullen Automotive. “Today, both companies hit the ground running in Las Vegas with our Class 1 EV cargo van which is on display and receiving great feedback at the tradeshow. We look forward to success with both Pritchard and MRSS.”  

Pritchard EV is committed to providing fleets with access to sustainable mobility solutions and developing new modes of distribution that meet fleets where they are. With a network of partners as well as in-house resources, Pritchard EV is uniquely positioned to help fleets address major pain points like logistics, financing and vehicle registration.

Mullen’s commercial EV lineup includes the Mullen ONE, Class 1 EV cargo van and Mullen THREE, Class 3 EV cab chassis truck. The all-electric Mullen ONE Class 1 EV cargo van and Mullen THREE Class 3 low cab forward EV truck are both purpose-built to meet the demands of urban last-mile delivery. Both vehicles are available for sale and in full compliance with U.S. Federal Motor Vehicle Safety Standards, EPA and CARB certifications.

Mullen has begun training initiatives with the Pritchard team on ordering, upfitting and servicing Mullen’s commercial EVs. For quotes and purchasing questions, email [email protected]. View Pritchard’s inventory of Mullen commercial vehicles at www.pritchardev.com.

To learn more about the Company, visit www.MullenUSA.com.

Forward-Looking Statements
Certain statements in this press release that are not historical facts are forward-looking statements within the meaning of Section 27A of the Securities Exchange Act of 1934, as amended. Any statements contained in this press release that are not statements of historical fact may be deemed forward-looking statements. Words such as “continue,” “will,” “may,” “could,” “should,” “expect,” “expected,” “plans,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential” and similar expressions are intended to identify such forward-looking statements. All forward-looking statements involve significant risks and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements, many of which are generally outside the control of Mullen and are difficult to predict. Examples of such risks and uncertainties include, but are not limited to, whether the Mullen ONE EV cargo van will prove successful for the roadside service market. Additional examples of such risks and uncertainties include but are not limited to: (i) Mullen’s ability (or inability) to obtain additional financing in sufficient amounts or on acceptable terms when needed; (ii) Mullen’s ability to maintain existing, and secure additional, contracts with manufacturers, parts and other service providers relating to its business; (iii) Mullen’s ability to successfully expand in existing markets and enter new markets; (iv) Mullen’s ability to successfully manage and integrate any acquisitions of businesses, solutions or technologies; (v) unanticipated operating costs, transaction costs and actual or contingent liabilities; (vi) the ability to attract and retain qualified employees and key personnel; (vii) adverse effects of increased competition on Mullen’s business; (viii) changes in government licensing and regulation that may adversely affect Mullen’s business; (ix) the risk that changes in consumer behavior could adversely affect Mullen’s business; (x) Mullen’s ability to protect its intellectual property; and (xi) local, industry and general business and economic conditions. Additional factors that could cause actual results to differ materially from those expressed or implied in the forward-looking statements can be found in the most recent annual report on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8-K filed by Mullen with the Securities and Exchange Commission. Mullen anticipates that subsequent events and developments may cause its plans, intentions and expectations to change. Mullen assumes no obligation, and it specifically disclaims any intention or obligation, to update any forward-looking statements, whether as a result of new information, future events or otherwise, except as expressly required by law. Forward-looking statements speak only as of the date they are made and should not be relied upon as representing Mullen’s plans and expectations as of any subsequent date.

Contact:
Mullen Automotive, Inc.
+1 (714) 613-1900
www.MullenUSA.com

Pritchard EV
641.450.3311
www.pritchardev.com

Corporate Communications:
InvestorBrandNetwork (IBN)
Los Angeles, California
www.InvestorBrandNetwork.com
310.299.1717 Office
[email protected]

Mullen ONE EV cargo van branded for Mobile Road Service Solutions (MRSS)

Credits

Reading Time: 6 minutes

 

Growing up in India in the 1990s as the nation’s fledgeling space industry was making the news, Rajat Kulshrestha grew fascinated with all things cosmic. It eventually propelled him into a career as an aerospace engineer in Australia.

Fast forward some three decades and the trajectories of both the Indian space industry and Kulshrestha’s career seem to have grown in tandem. Only months after India became the third country to land on the moon, Kulshrestha, in March, had his Sydney-based Space Machines Company (SMC) set a significant milestone in Australia’s space journey with the successful launch of Optimus – the country’s largest commercial satellite launch to date.

SMC’s Optimus is an Orbital Servicing Vehicle (OSV) that provides “roadside assistance in space”, or life-extension services, inspections and on-orbit assistance for existing space infrastructure. It also offers an innovative “space taxi service” to physically move satellites to new positions.

A pioneering space innovation, it marks the beginning of space exploration’s next chapter – developing sustainable space infrastructure.

Unfortunately, less than a month later, the company said that communications with the satellite had become disrupted and that efforts were on to reestablish contact.

Despite the setback, the SMC team, led by Rajat Kulshrestha and George Freney continues to focus on their mission objectives for future innovations and expansions in their OSV fleet.

Rajat Kulshrestha at a panel discussion at the Australia-India Space Cooperation event at Melbourne reently event (Source: Supplied)

On April 30, SMC became one of three collaborative space projects with India to get funding from the Australian government. Of the total A$18 million (INR₹ 98 crore) under the International Space Investment India (ISI) Projects, SMC will take home over $8.5 million to begin work on ‘Space MAITRI (Mission for Australia-India’s Technology, Research and Innovation)’, with which it will demonstrate advanced concepts such as on-orbit transportation and space debris mitigation.

Talking to Indian Link about Optimus, days after the launch and before the glitch became known, Kulshrestha had said, “Satellites are a risky endeavour. Half the satellites that launch fail in some way — a rate that is rising.”

The statement was prescient, even though it was in the context of explaining why SMC and its services are vital in the future of space exploration.

Space Machines Company’s Optimus satellite (Source: supplied)

Space Machines Company and its Optimus satellite

The 270 kg Optimus was launched on March 5 on Space X’s Transporter-10 mission from California, carrying new technologies including new printed flexible solar cells (a potential lightweight energy solution for space operations), and a space domain awareness camera to capture high-resolution imagery of passing objects.

On the vision behind Optimus, Rajat Kulshrestha told Indian Link, “As Earth becomes intrinsically connected to space, given the cost of accessing space has decreased significantly”, the number of satellites in orbit could cross 60,000 by 2030, up from 8,000 today. But satellites are a risky endeavour – half of those that launch fail in some way. And in orbit, they are prone to a growing risk of collisions with space debris or interference from other satellites. Optimus was designed to help address these challenges. It will enable companies to keep their satellites in space longer, ensuring a more scalable, secure and sustainable space infrastructure. This includes not only extending the satellites’ operational lifetime but providing services like refuelling, servicing, protection and de-orbiting.”

SMC established its research and development office in India in September 2022, in partnership with Bengaluru-based Ananth Technologies – symbolising deepening bilateral ties, particularly in space technology and exploration.

Inside of the SpaceX Transporter-10 stacked with Optimus, Orbital Servicing Vehicle (center front in the photo) before launch (Source: SMC/Facebook)

“Establishing our research and development office in Bengaluru, near the Indian Space Research Organisation (ISRO) headquarters, was a strategic move,” Kulshrestha explained. “This location allows us to leverage India’s rich experience and expertise in space endeavours.”

The Indian partnership enables SMC to collaborate across various mission aspects, from integration and testing to technology development and supply chain management. It comes at a crucial juncture, as India gears up for ambitious plans to send an astronaut to the moon by 2040 and establish its own space station by 2035.

“By tapping into the insights of the Indian space program,” Kulshrestha emphasised, “we ensure our satellite development and operations approach is both sustainable and cost-efficient.”

Operating in both Australia and India presents unique challenges and advantages. While coordinating teams and operations across different countries and regulatory landscapes is complex, it allows SMC to harness talent pools and manufacturing capabilities in both nations. Moreover, the exchange and cross-pollination of ideas can yield innovative solutions to the complex challenges of the evolving industry.

“Overall, this partnership showcases an exciting example of the synergies that can be unlocked when space-faring nations like Australia and India work together,” Kulshrestha added.

Optimus roll out  (Source: Supplied)

An Alliance for Space Exploration

Looking ahead, Rajat Kulshrestha envisions space cooperation between India and Australia not only building trust and engagement but also significantly bolstering their space capabilities and geopolitical influence, while collaborative ventures in satellite technology, space exploration, and Earth observation will enhance their competitiveness in the global space industry.

The partnership can enable both countries to take “proactive steps promoting dialogue and cooperation” and achieve investments and innovation.

“In the Indo-Pacific region alone, this partnership holds immense potential to foster greater space stability and security. By leveraging their respective expertise in satellite technology, space situational awareness, and debris management, both nations can bolster early warning systems for potential hazards such as debris collisions and hostile manoeuvres.”

Kulshrestha emphasised the importance of enhancing cooperation and information-sharing in space operations and policies.

“Encouraging public-private partnerships and academic exchanges will foster a vibrant ecosystem that prioritises innovation while adhering to responsible practices. By bringing together government agencies, commercial entities, and research institutions, we can develop shared norms and best practices for the peaceful utilisation of space resources,” he added.

Kulshreshtha also feels India and Australia can set a positive example in aligning national space policies and regulations with international frameworks, such as the UN’s guidelines for the long-term sustainability of outer space activities.

Launch of SpaceX Transporter-10 on 5 March 2024 (Source: twitter.com/AusSpaceAgency)

Governmental Support: A Catalyst for Collaboration

“Governmental support and policies play a pivotal role in fostering collaborations between Australian and Indian space companies,” Kulshrestha said, naming targeted funding, incentives, and regulatory frameworks as areas for policymakers to focus on to make such partnerships flourish.

Acknowledging unique challenges for Australia’s nascent space industry, he said: “Working closely with international partners and collaborators has been essential, particularly in sourcing components and supporting technology, as well as coordinating launches with SpaceX.”

However, building the capabilities required to compete globally is imperative for SMC and other local space firms, he stressed.

Despite the challenges, Kulshrestha is upbeat about the immense opportunities presented by a thriving space ecosystem. However, he underlines that Australia must receive adequate support, investment, and a conducive environment to bolster its sovereign space capabilities, which will “also provide critical infrastructure to address pressing issues such as climate change, connectivity, and defence.”

The Future of Space Exploration

Rajat Kulshrestha says the space industry is on the brink of remarkable growth and innovation, presenting both thrilling opportunities and substantial challenges.

“One of the most promising opportunities lies in the increasing commercialisation and democratisation of space, which is creating new avenues for businesses, researchers, and individuals to access and leverage space-based technologies and services.”

Critical in this regard will be his company’s competencies in meeting the demand for robust in-orbit maintenance and repair capabilities.

Read More: Optimus, an Australian satellite with Indian connection reaches orbit

Credits

All 24-Hour roadside assistance Program services are provided by Cross Country Motor Club, Inc. dba Road America Motor Club, 400 River’s Edge Drive, Medford, MA 02155, except in Alaska, California, Hawaii, Oregon, Wisconsin, and Wyoming where services are provided by Cross Country Motor Club of California, Inc. dba Road America Motor Club, 275 East Hillcrest Drive Suite 165, Thousand Oaks, CA 91360. 

*Roadside Assistance is an optional personal benefit to bona fide members of the AMA. To protect the financial viability of the program, the association reserves the right to refuse program access to service abusers and anyone who fraudulently exploits the program for commercial purposes. 

Credits

¹ Rates vary by vehicle and membership type and includes Auto-Renewal. Discount is for new members only and applies to initial term only; after initial term the customer is subject to the then-current Regular Rate. Sales tax will be added at checkout where applicable. If you wish to cancel your Auto-Renewal or membership, please contact us by submitting this form.

² Access to your membership benefits will be available 72 hours after your membership is purchased. Restrictions and limitations apply. View full terms & conditions here: Auto Terms | RV Terms.

*Roadtrippers roadside assistance currently not available in AL, AR, CA, DE, MA, NE, NH, NM, OK, TN, TX & UT.

Product and services are provided by Auto Knight Motor Club, Inc., or Lyndon Southern Insurance Company (in OK and FL: Lic. No.: FL-03698), each of which are subsidiaries of Fortegra Financial Corporation. This is a summary of the benefits available. For complete information including details of benefits, coverage, specific exclusions, conditions, and limitations please refer to the complete terms and conditions of the service agreement. A service agreement is optional, cancellable and in no way required to obtain credit. A service agreement is not a warranty.

Credits

Apple's iPhone 14 and 15 now offer access to Verizon's roadside assistance service.

Spotted by MacRumors, Apple's updated support document shows that U.S.-based customers with a Verizon sim and a device running iOS 17.2 can connect to the network via satellite.

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Verizon's 24/7 roadside assistance requires a $4.99 monthly subscription fee but Verizon customers get flat fees for pay-per-use. Services include towing (for up to 10 miles in a coverage area), tire change, battery jump start, fuel delivery, and more.

SEE ALSO:

iOS 17.2 is here — 17 new features coming to your iPhone

Apple already offers this service in partnership with AAA, helping drivers stay connected in emergency situations even without access to cellular service. The new Verizon feature will open up the service for more customers. Apple also recently expanded its Emergency SOS service, offering an additional year of free access to the feature for new iPhone 14 users.

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